Other services

Helene offers consultancy, training and implementation help through The Knowledge Business.

Advice and consultancy

KM Healthcheck & Action Plan (£500 inc VAT + travel costs)

  • Analysis of questionnaires from fee earners and executive board
  • 6 page report advising areas for improvement in KM aligned to your business objectives
  • Review of information management and search, precedents, case management, training, client-facing knowledge marketing, collaboration, networking
  • “5/5” “very useful”

Race Ahead – a package for those new to strategic KM within their firm (£2,500 + VAT and travel costs)

  • training for staff in the value of knowledge management
  • interviews with key stakeholders
  • strategic report including recommendations for quick wins and longer term goals, reviewing information management and search, training, workflows, client-facing knowledge marketing, collaboration and networking
  • regular coaching and mentoring

Client-facing Knowledge Management – (£1,000 + VAT)

  • Review of current client-facing knowledge management marketing services
  • Strategic report including recommendations for printed newsletters, e-newsletters, social media (blogs, Facebook, Twitter), client seminar programmes
  • On-going editorial and planning services at a level that suits you (charged separately)

Strategic Focus – a package for those with existing KM systems (hourly rates or fixed fee, call for details)

  • gap analysis against best practice
  • review of existing know-how strategies, ensuring alignment with business objectives
  • regular coaching and mentoring

Training and learning

Fee earner, Professional Support Lawyer and Information Services staff training.

Arrange an annual training day (£500 for up to 6 attendees, £750 for up to 12 attendees)
or develop a programme of shorter seminars.

Train your trainees … not to Google!
Make the most of social media; Twitter for knowledge-sharing
Demystifying Knowledge Management
Improve your knowledge-sharing culture
Measure your success – measurement systems for KM
Develop your know-how strategy
Improve your client-facing know-how
Presentation skills; Writing for e-newsletters

We can help you with the implementation of your know-how projects in a cost-effective manner, from assistance with major projects to regular help with current awareness, intranets or client newsletters and seminar programmes.

If you would like to know more, telephone us to discuss your needs.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: